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GENERAL INFORMATION
1. Spirit Horse Escape is a 100% non smoking
facility. There will be no smoking anywhere on the
property. If we see you smoking we will assume you are on fire
and take necessary measures. 2. Pet policy; Pets are
welcome but must be under direct control at all times and owners are
responsible for any damage by their pet. There will be a $5
per day pet cleaning fee added to the room charges. 3.
Cancellation Policy; 100% refund up to 30 days before
scheduled arrival and 90% will be refunded if unit is
re-rented. Refunds will be processed within 10 days of written
cancellation. 4. Cabins and Tee Pee's do not have TV or
phone in the rooms. Bring your own TV/VCR if desired. Horse
Camp guest and B&B guest have access to a satellite TV and a
phone for local and toll free calls. 5. We have fire pits
approved by the State Forestry Inspector for your use if there is no
"Extreme Fire Danger" posted. Fires are not allowed ANYWHERE
but the approved fire pits. 6. After you make a reservation
your credit card will be charged and you will receive a conformation
and a receipt in the mail. When you get to Custer you can find
us 7 miles west on US 16 on the north side of the road. Your
keys and instructions will be hanging on the front porch of the wash
house just inside the main entrance. Your instructions will
include a map showing you where your unit is and where you
park. 7. The phone and TV as well as laundry facilities are
located in the Wash House.
Spirit Horse Escape Pet
Policy
We are pet friendly.
We trust you to be responsible for your pet’s actions. All pets must be declared
when reservation is made.
There is a penalty for not notifying us you have a pet as
well as for breaking the rules or damage caused by your pet. Pets are limited to dogs and
cats. Absolutely no
ferrets, monkeys or any wild animals will be accepted. You can bring your gold fish
for free.
1.)
There is a $5/day/pet cleaning fee.
2.)
Pets may not be left unattended and must be on a leash when
outdoors.
3.)
Cleaning fee does not cover soiling or any form of
damage. There will be
additional charges for these.
4.)
If you do not declare your pet the additional daily fee will
be doubled and charged to you.
If your pet causes any problems for other guest
such as barking or biting you will be asked to remove your pet or
leave yourself. |